Why I do not recieve confirmation email with a link to change password?

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Peter
Posts: 5
Joined: Tue May 01, 2018 1:16 pm

Why I do not recieve confirmation email with a link to change password?

Post by Peter » Sat Jun 09, 2018 4:17 pm

I forgot my password to login forum.
I used function 'forgot password ' where I was informed that the email had been sent to my registered email address.
But I have not received any email to change the password.
I looked in the spam folder , they were there
Last edited by Peter on Sat Jun 09, 2018 4:48 pm, edited 1 time in total.

Alexander
Posts: 5
Joined: Sat Jun 09, 2018 2:11 am

Re: Why I do not recieve confirmation email with a link to change password?

Post by Alexander » Sat Jun 09, 2018 4:45 pm

If the email in spam folder . You need to change on 'not spam', move to inbox and after click the link that activates your new password.
Last edited by Alexander on Sat Jun 09, 2018 4:53 pm, edited 1 time in total.

Peter
Posts: 5
Joined: Tue May 01, 2018 1:16 pm

Re: Why I do not recieve confirmation email with a link to change password?

Post by Peter » Sat Jun 09, 2018 4:47 pm

Yes I followed link

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